CVS Health

Bringing our heart to every moment of your health.

Senior Manager, Quality Assurance

QA EngineerQA EngineerFull TimeRemoteTeam 10,001+Since 1963H1B No SponsorCompany SiteLinkedIn

Location

Arizona + 4 moreAll locations: Arizona, California, Nevada, New Mexico, Utah

Posted

10 days ago

Salary

$75.4K - $166.0K / year

Bachelor Degree7 yrs expEnglish

Job Description

• Leading the implementation and enhancement of QA frameworks, ensuring alignment with enterprise strategy and regulatory requirements. • Building, mentoring, and developing the QA team, setting clear expectations and driving a culture of high performance, learning, and accountability. • Overseeing quality outcomes, tracking key performance indicators, and communicating trends and risks to leadership. • Fostering cross-functional partnerships with business, finance, compliance, and IT to integrate best practices and drive continuous improvement. • Championing a proactive approach to compliance, identifying and mitigating emerging risks. • Guiding and supporting Quality Assurance Manager in escalation protocols, issue resolution, process improvements, and implementation of preventive measures. • Leading continuous improvement initiatives, leveraging automation, analytics, and digital tools to strengthen QA performance and reporting accuracy.

Job Requirements

  • 7+ years of experience in QA, Audit, Compliance, or Rebate Operations
  • 3+ years in a leadership role managing QA or audit functions
  • Strong knowledge of QA frameworks, process improvement, and risk mitigation
  • Demonstrated ability to lead change and build consensus across functions
  • Excellent communication, organization, and analytical skills
  • Ability to travel up to 10% (including plane)

Benefits

  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

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