• Lead and mentor Engineering Directors, Senior Managers, and their teams across Sales Tech, Web, CRM/Salesforce, and QA. • Drive structured planning and execution processes that ensure consistent, predictable delivery of roadmap commitments. • Translate business and product initiatives into actionable engineering plans with clear ownership and milestones. • Establish effective operating rhythms, planning cadences, and performance tracking mechanisms. • Define and monitor key engineering metrics focused on delivery predictability, quality, system stability, and operational efficiency. • Oversee a cross-functional Salesforce engineering team that supports multiple product domains, ensuring effective prioritization and coordination across engineering organizations. • Lead a centralized QA organization, including QA leadership, responsible for advancing quality standards, shared resourcing strategies, and AI-enabled testing practices. • Partner closely with Product and TPM leaders to align on scope, sequencing, and delivery timelines. • Collaborate with Sales, Marketing, Operations, and Data stakeholders to ensure technology solutions drive measurable business outcomes. • Communicate scope, tradeoffs, timelines, and risks clearly to both technical and non-technical audiences. • Contribute to broader product and engineering planning processes to ensure effective capacity allocation. • Oversee technical execution and operational health of Senior Living platforms, including CRM-integrated systems, lead management tools, and web properties. • Ensure strong standards for quality, scalability, security, and maintainability. • Partner with Architecture and Infrastructure teams to align on technical standards and shared frameworks. • Promote disciplined use of AI-assisted development tools to improve velocity while maintaining quality. • Develop and coach engineering leaders, fostering accountability, engagement, and professional growth. • Build a culture grounded in clarity, ownership, measurable outcomes, and continuous improvement. • Partner with Talent Acquisition and People teams to attract and retain high-performing engineering talent.