Lyra Health

Transforming behavioral health through technology with a human touch

Health Systems Customer Marketing Specialist

Full TimeRemoteTeam 501-1,000Since 2015H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

6 days ago

Salary

$61K - $84K / year

Bachelor Degree3 yrs expEnglishCloud

Job Description

• Execute lifecycle marketing programs to engage new and existing health systems and clinical partners. • Project manage integrated marketing campaigns across digital and traditional channels, collaborating with cross-functional marketing teams. • Manage execution of webinars, including topic development, speaker coordination, promotion, and follow-up. • Create and maintain presentation decks, co-branded collateral, and referral toolkits for health system administrators and provider partners. • Partner closely with the Lyra customer success team to identify expansion opportunities and support account growth within existing partners. • Collaborate cross-functionally with clinical, product, and leadership teams to ensure messaging is accurate, cohesive, and aligned with clinical best practices. • Create educational content that resonates with provider and patient audiences. • Monitor and analyze campaign performance using KPIs such as engagement, conversions, referral volume, and ROI; report insights and recommendations to stakeholders. • Maintain Lyra’s brand voice and ensure all marketing materials adhere to ethical, compliant, and sensitive standards for mental health marketing.

Job Requirements

  • 3+ years of experience in digital or integrated marketing; healthcare or behavioral health strongly preferred.
  • Experience developing and managing campaigns across SEO, email, social, and paid media.
  • Proficiency with cloud-based Customer Relationship Management (CRM) platforms such as Salesforce strongly preferred.
  • Strong project management skills with the ability to manage multiple priorities and stakeholders
  • Exceptional written, verbal, and presentation skills, with the ability to translate complex clinical concepts into clear, compelling messaging.
  • Proven experience working cross-functionally with diverse internal teams.
  • Understanding of the healthcare ecosystem and mental health/substance use services is a plus.

Benefits

  • Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
  • Lyra for Lyrians; coaching and therapy services
  • Equity in the company through discretionary restricted stock units
  • Competitive time off with pay policies including vacation, sick days, and company holidays
  • Paid parental leave
  • 401K retirement benefits
  • Monthly tech allowance
  • We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!

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