• Assist project and technical engineers in integration of new systems • Assist technical and development personnel in application quality testing • Work on site to install, commission, and test installation of material handling solutions • Provide specified technical support to customers on-site • Troubleshoot server hardware, Ethernet networks and other peripherals such as printer • Review Sales and Estimating Functional Specifications documentation • Travel approximately 20% of the time to different customer locations and Dematic locations in the United States • Participate in an on call rotation during non-business hours