Patient Contact Center Representative, CPAR Required
Location
United States
Posted
30 days ago
Salary
Not specified
High School3 yrs expEnglish
Job Description
• Handle high volumes of inbound and outbound patient billing calls
• Address inquiries and complaints related to professional and facility services
• Explain insurance responsibilities and communicate denial reasons
• Help patients understand the medical billing process for services rendered
• Resolve billing inquiries and complaints while ensuring accurate documentation of all interactions
Job Requirements
- GA HMFA Certified Patient Account Representative (CPAR) Certification
- High School Diploma or GED
- Three (3) year minimum medical billing or collection experience
- Solid knowledge of Revenue Cycle functions
- Personal computer proficiency to include all programs necessary to perform job duties
- Excellent listening and problem-solving skills with attention to details
- Excellent customer service skills and ability to remain calm and professional in stressful situations
- Excellent verbal and written communication skills
- Ability to work independently within guidelines
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
