Inside Service Sales Representative

Account ExecutiveSalesFull TimeRemoteTeam 1,001-5,000Since 1970H1B SponsorCompany SiteLinkedIn

Location

Florida

Posted

35 days ago

Salary

$61.4K - $88.4K / year

Bachelor Degree2 yrs expEnglishOracle

Job Description

• Drive service sales growth through proactive outreach, lead qualification, and solution-based selling. • Generate quotes for service contracts, repairs, upgrades, and extended warranties; follow up to secure closing. • Identify upsell and cross-sell opportunities within existing accounts to increase service revenue. • Meet or exceed monthly, quarterly, and annual sales targets. • Serve as a primary point of contact for inbound service sales inquiries. • Build strong relationships with customers by understanding their service needs, equipment lifecycle, and operational priorities. • Support customer retention through timely communication, follow-ups, and issue resolution in partnership with service operations. • Manage the full lifecycle of service contract renewals, including quoting, negotiations, and contract execution. • Track expiration dates and proactively engage customers to maintain service continuity. • Provide sales insights to operations partners to support forecasting, planning, and resource allocation. • Maintain accurate records of leads, quotes, and opportunities in CRM systems. • Streamline quoting, follow-up, and documentation workflows to increase efficiency and reduce cycle time.

Job Requirements

  • Bachelor’s Degree in Marketing, Business Administration, or related field
  • 2+ years of experience in medical device marketing, sales, customer service, or related roles
  • Experience in a service/repair or technical product industry.
  • Knowledge of equipment lifecycle, parts, or service delivery processes.
  • Ability to interpret technical information and translate it into customer value.
  • Strong analytical mindset with the ability to manage complex quotes and pricing.
  • Strong understanding of service as a product related to contracts, repairs, maintenance programs, or technical service environments.
  • Excellent communication and relationship-building abilities
  • Proficiency with CRM tools (Salesforce, SAP C4C, Oracle, or equivalent).
  • Proficiency in data analysis and Microsoft Office (Word, Excel, PowerPoint)

Benefits

  • Competitive compensation
  • Excellent healthcare including medical, dental, vision and prescription coverage
  • Short & long term disability plus life insurance -- cost paid fully by CONMED
  • Retirement Savings Plan (401K) -- CONMED matches your contributions dollar for dollar, with the potential for up to 7% per pay period
  • Employee Stock Purchase Plan -- allows stock purchases at discounted price
  • Tuition assistance for undergraduate and graduate level courses

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