• Responsible for managing and growing software maintenance renewals within a defined set of accounts. • Manage the software relationship within an assigned list of contracted accounts. • Provide administrative and strategic support to CIP Sales in executing defined account strategies. • Prepare product recommendations, quotations, and secure sales documentation for equipment orders within centralized, contracted global accounts. • Drive maintenance renewals, upgrades, add‑on sales, and recommendations for new solutions. • Maintain detailed records of all account activity within the sales database and communicate regularly with CIP Sales regarding activity, opportunities, and issues. • Maintain and update customer‑specific product catalogs. • Serve as the primary point of contact for all sales‑related paperwork. • Maintain an assigned account base and achieve revenue goals aligned with renewal opportunities. • Act as the first point of contact for software renewal contracts.