• Assess needed improvements for technical, sales and communication skills • Work effectively with business partners to design, develop and deliver training • Create methods to evaluate the effectiveness of the training • Design and develop training agendas and materials • Project manage training delivery for new product and system rollouts • Partner effectively with business partners to execute successful training events • Participate fully with a dynamic sales organization • Deliver dynamic and relevant training sessions • Collaborate with other department trainers • Serve as expert and focal point for on-site staff members and trainers • Conduct sales, systems and service skill training to existing and new employees