Subsplash
The Ultimate Engagement Platform
IT Support Engineer
Location
Alabama + 23 moreAll locations: Alabama, Arizona, Colorado, Florida, Idaho, Iowa, Kansas, Kentucky, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Michigan, Minnesota, Missouri, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wyoming
Posted
29 days ago
Salary
$90K - $96K / year
Bachelor Degree5 yrs expEnglishJamfMac OSPython
Job Description
• The IT Support Engineer is a high-impact role designed to bridge the gap between technical execution and strategic IT operations.
• Provide expert Tier 3 support and pioneer automated solutions that eliminate recurring issues.
• Look at our 4,000+ annual tickets as data points to automate out of existence.
• Be exceptionally thorough and organized, while maintaining a high level of energy and enthusiasm.
Job Requirements
- 5+ years of progressive IT experience, with a focus on supporting fully remote or distributed teams.
- Deep hands-on experience with Okta (IdM/SSO) in a production environment.
- Proficiency in Jamf Pro or Microsoft Intune for remote endpoint management.
- Demonstrated ability to use AI tools (e.g., ChatGPT, Copilot, or specialized IT bots) to streamline workflows and a proficiency in scripting (Bash or Python) to eliminate repetitive tasks.
- Expert-level support for macOS and Google Workspace; comfortable supporting Windows as needed.
Benefits
- Generous Paid Time Off
- Medical Coverage
- Dental Coverage
- Vision Coverage
- short and long term disability and life insurance all free of charge
- Competitive Compensation
- 401k Matching
- Professional Development
- Top of the Line Equipment
- Referral Program
- Parental Leave
- Family-Friendly Culture
- the chance to work side-by-side with thought leaders in emerging tech
