• Design, implement, and optimize workflows and processes to support revops, sales, and marketing teams. • Audit CRM systems (Salesforce/HubSpot) to ensure data accuracy, generate actionable insights, and drive business efficiency. • Collaborate with stakeholders to streamline tools and systems that enhance productivity. • Lead cross-functional teams to align on goals, deadlines, and project deliverables. • Manage team dynamics by fostering collaboration and ensuring clear communication across all departments. • Conduct detailed client discovery sessions to understand needs, identify challenges, and provide tailored solutions. • Collaborate with internal teams to develop actionable plans addressing client pain points. • Anticipate potential obstacles and proactively develop strategies to resolve them before they impact project timelines. • Analyze operational and sales data to uncover trends, identify areas for improvement, and measure success. • Create and maintain dashboards and reports to track performance metrics and present insights to stakeholders. • Implement data-driven decisions that enhance overall efficiency and client satisfaction.