• Lead Strategic Account Planning: develop and execute comprehensive account strategies to align content supply chain solutions with client needs and organizational objectives. • Lead Digital Transformation: spearhead digital transformation initiatives by leveraging cutting-edge technologies and process improvements to optimize the content supply chain. • Develop Roadmaps: work with the delivery team and client to create and maintain detailed program roadmaps, outlining account objectives, milestones, timelines, and resource requirements. • Strategy & Impact: create, define, and implement program strategies to achieve measurable impact, including cost savings, improved delivery timelines, and enhanced content quality. • Team Leadership & Collaboration: provide delivery oversight and escalation pathways for the program teams and client; provide senior leadership to the account team. • Risk Management: identify potential risks to program delivery and implement mitigation strategies. • Client Engagement: expand relationships and points of contact within the client.