• Own end-to-end product development from discovery through launch and iteration • Run beta programs: recruit customers, gather feedback, iterate before wide release • Write detailed PRDs, specs, and acceptance criteria • Run customer discovery: interviews, site visits, usability tests • Manage backlog: well-scoped, prioritized, ready for development • Collaborate with engineering and design throughout the product lifecycle • Coordinate with support, success, marketing, and sales on releases • Own internal product communication: roadmap progress, releases, upcoming changes • Become a waste industry expert: hauler operations, routing, billing, field workflows • Build customer relationships and represent their voice internally • Use analytics to monitor adoption, identify friction, drive improvements • Ship, iterate, build tight feedback loops • Craft intuitive solutions that scale from small operators to enterprise • Contribute customer insights, competitive intelligence, and strategic perspective to roadmap planning • Leverage AI throughout the product process • Contribute to evolving our processes, tools, and ways of working