• Create and manage product documentation (e.g., BRDs / PRDs, release documents, product guides, product catalogs, product bill of materials, component libraries) • Serve as a central contact point with engineering, operations, growth, marketing, and support departments • Track, update, and prioritize tasks and bugs in tools like JIRA • Aid with the coordination of product releases and launches • Streamline workflows to increase efficiency • Gather, interpret, and report on product performance data (KPIs)