• Provide a world class product and service experience for our external and internal clients using excellent interpersonal, communication, project management and problem-solving skills to maximize use of Marchex Analytics and Messaging offerings. • Marchex Sales Engineers are highly competent software and business generalists who share knowledge during all stages of the sales process, implementation process, and software development lifecycle. • The Marchex Sales Engineer is engaged with many of our strategic clients and prospects. • This position has a unique role in having direct influence on product direction, sales direction, implementation activities and processes, and ongoing operations. • Sales Engineers are on the front lines with Business Development teams to ensure the alignment of our products to best suit our client’s needs and have a direct relationship with the Product and Engineering team to help shape and create the vision of our products. • The Sales Engineering team at Marchex is engaged on some of the hardest problems at the intersection of business and technology; Sales Engineering is the link between the Business and Product & Engineering groups at Marchex. • The Sales Engineering team ensures Marchex technology is accessible to internal and external stakeholders, creates and supports the implementation of customized solutions to meet specific customer needs, and strives to deliver a world class customer experience.