• Manage emails, calendars, and schedule appointments in both English and Spanish • Organize and maintain digital files and records in both languages • Handle general office tasks such as data entry, document preparation, and research • Provide customer support and client communication in both languages via email, phone, and chat • Assist with translation and transcribing documents between Spanish and English as needed • Respond to customer inquiries in both English and Spanish • Follow up with clients and leads to ensure a high level of satisfaction • Assist with onboarding new clients, including the preparation of bilingual materials • Help create, schedule, and manage bilingual content across social media platforms • Draft and translate marketing materials, email campaigns, and newsletters • Conduct online research and prepare bilingual reports for clients or management • Update and maintain CRM systems with bilingual data • Assist with data entry and analysis for reports