• Manage emails, phone calls, and appointment scheduling for healthcare providers • Verify patient information and update medical records • Assist with telehealth coordination and virtual consultations • Handle prescription refill requests and patient inquiries • Follow up with patients regarding appointments, test results, and billing inquiries • Accurately input and maintain Electronic Health Records (EHR) and Electronic Medical Records (EMR) • Transcribe medical notes, reports, and patient histories • Ensure compliance with HIPAA regulations and data security • Organize and manage confidential medical files • Process insurance claims and verify patient eligibility • Assist with medical billing, coding, and invoicing • Follow up on outstanding claims and payments • Communicate with insurance providers and patients regarding billing issues • Handle patient inquiries via phone, email, and live chat • Assist with new patient onboarding and intake forms • Provide reminders for upcoming appointments, medication schedules, and follow-ups • Offer basic guidance on healthcare procedures and provider information