• Monitoring certificate expiration alerts and proactively engaging application teams • Issuing, renewing, and validating certificates (internal and external) • Troubleshooting SSL/TLS handshake failures, certificate chain issues, or trust errors • Reviewing CSRs for accuracy (SANs, key sizes, usage types, etc.) • Validating successful certificate binding post-change (browser, OpenSSL, CLI validation) • Investigating certificate-related incidents or production escalations • Installing and binding certificates to NetScaler virtual servers (VLSB) • Managing GSLB configurations and SSL profiles • Updating SNIPs, VIPs, service groups, and monitors as needed • Supporting load balancer changes during maintenance windows • Troubleshooting Layer 4–7 connectivity or persistence issues • Participating in change management and validation processes • Running reports or dashboards on expiring certificates and compliance posture • Partnering with application teams to improve certificate hygiene and ownership • Documenting repeatable procedures and improving runbooks • Identifying automation opportunities to reduce manual certificate work • Acting as an escalation point for complex SSL or load balancing issues • Advising teams on certificate standards, cipher policies, and secure configurations