• Lead Generation & Sales Execution: Identify and qualify potential customers through research, cold calling, and other outreach efforts. • Proactively identify and cultivate new sales opportunities by engaging inbound leads, qualifying prospects, and customer onboarding progress. • Maintain Customer Relationship: Build and nurture relationships with new and existing customers through communication to encourage repeat business and referrals and provide voice of customer feedback to internal stakeholders. • Process Implementation: Applies standardized sales procedures and strategies to maintain clear communication and engagement with cross-functional teams. • Customer Engagement: Manages customer interactions leveraging technology to virtually connect with existing and prospective customers, supporting sales objectives and enhance customer satisfaction. • Sales Execution: Use product and process knowledge, cross functional networks and business analytics tools to address customer inquiries or concerns, and resolve issues promptly, acting as a liaison between the customer and internal teams to devise effective solutions and ensure a win-win situation for both parties.