University of Maryland Faculty Physicians
Research - Teaching - Clinical Care - Community
Patient Access Specialist II – Practice Operations
Location
Maryland
Posted
14 days ago
Salary
$18 - $28 / hour
High School2 yrs expEnglish
Job Description
• Responds to high volume of appointment requests including calls, emails, work queues
• Completes scheduling from work queues to fulfill requests
• Schedules patient appointments and communicates necessary items
• Documents complete messages for technicians, nurses, etc.
• Handles inquiries about insurances accepted and office details
Job Requirements
- High school diploma or GED preferred
- Minimum 2 years of medical office or call center experience
- Entry level computer skills (specific programs as deemed by department)
- Strong customer service and phone etiquette skills
- Accurate data entry skills
Benefits
- Total rewards package that supports health, life, career and retirement.
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