• Own complex, sensitive, and high-stakes workplace investigations including C-suite misconduct, systemic discrimination patterns, and multi-state coordinated complaints. • Lead enterprise crisis response for workplace violence, severe harassment allegations, executive misconduct, and other urgent situations requiring immediate executive-level intervention. • Conduct forensic investigations involving financial misconduct, fraud, theft, or other criminal matters in coordination with Legal, Compliance, and law enforcement. • Provide quality assurance oversight for all ER2 investigations, ensuring consistency, thoroughness, and legal defensibility across the enterprise. • Develop and implement investigation protocols, templates, and best practices that ensure enterprise-wide consistency and excellence. • Lead enterprise-wide employment policy development, revision, and implementation in partnership with Legal, Compliance, and business stakeholders. • Serve as ultimate authority on federal and multi-state employment law interpretation, providing strategic guidance on complex legal scenarios across all operating jurisdictions. • Monitor legislative landscape across all states, assess enterprise impact, and lead proactive compliance strategy including policy updates, training rollouts, and risk mitigation. • Partner with Compliance, Safety, and Information Security teams to ensure integrated approach to regulatory risk management. • Represent organization in complex regulatory matters, serving as liaison to government agencies and demonstrating enterprise commitment to compliance. • Serve as primary ER liaison to outside counsel for all employment litigation, managing case strategy, discovery coordination, and settlement negotiations. • Lead enterprise response to EEOC charges, state civil rights complaints, Department of Labor investigations, and other regulatory proceedings with strategic coordination across Legal and business functions. • Develop and implement proactive risk mitigation strategies based on litigation trends, regulatory guidance, and organizational risk assessment. • Participate as fact witness and company representative in depositions, mediations, arbitrations, and settlement conferences. • Oversee enterprise unemployment claims strategy, ensuring consistent approach across multiple state jurisdictions and achieving favorable win rates. • Support ER function transformation initiatives including organizational redesign, process optimization, technology implementation, and service delivery model enhancements. • Develop and mentor ER Specialist 1 and ER Specialist 2 team members, serving as coach, thought leader, and career development advisor. • Design and deliver advanced ER training programs for HR Field Partners, regional HR leadership, and business executives on investigation excellence, legal compliance, and strategic ER partnership. • Support in establishing ER center of excellence framework with standardized methodologies, knowledge management systems, and continuous improvement processes. • Represent ER function on cross-functional leadership committees and enterprise initiatives requiring ER expertise and strategic perspective. • Conduct sophisticated analysis of case data, identifying systemic patterns, geographic hotspots, organizational risk factors, and culture indicators requiring intervention. • Lead enterprise-wide root cause analysis for recurring issues, partnering with HR Business Partners and operational leaders to implement sustainable solutions. • Serve as strategic partner in organizational culture transformation initiatives, translating culture goals into ER practices and interventions. • Support in designing enterprise-wide programs addressing workplace conduct, inclusive culture, respectful workplace, and leadership accountability. • Partner with Diversity, Equity & Inclusion leadership to ensure ER practices support and advance organizational DEI commitments. • Lead change management efforts for major organizational initiatives with significant employee impact, providing strategic ER guidance and risk mitigation. • Support in developing and implementing manager capability programs focused on early intervention, performance accountability, and creating psychologically safe work environments.