CLEAResult
We change the way people use energy.™
Account Manager
Location
Rhode Island
Posted
14 days ago
Salary
$66K - $70K / year
High SchoolEnglish
Job Description
• Perform QC Inspections
• Travel throughout RI to inspect program rebated equipment to verify make and model and review installation
• Provide feedback to contractors as needed
• Respond to and provide ongoing support to resolve customer and contractor issues
• Provide HVAC Contractor Training and Support
• Train contractors on program testing procedures
• Develop and share resources to promote best installation practices
• Provide Technical Review
• Review contractor testing data
• Provide feedback to contractors
• Provide Customer Support and Education
• Educate customers about high efficiency HVAC equipment including heat pumps and heat pump water heaters
• Present at customer events and trainings
• Assist with applying for rebates and selecting systems and contractors
• Develop and share best practices for operating heat pumps
• Gather customer feedback regarding contractor installation and rebate process
• Engage Industry Partners
• Travel to local manufacturers, distributors and HVAC companies to engage industry stakeholders with the program
• Identify and enroll HVAC companies in the program
• Attend and present at industry events and conferences
• Promote program rebates and the value of performance testing
Job Requirements
- Residential HVAC installation background, Service Manager experience preferred
- Proven ability to learn and process technical information from many different sources - new products, services and measures are regularly introduced into the program
- Strong interpersonal, writing, verbal communication, and reporting skills
- Detail oriented with an ability to balance and manage multiple tasks and deadlines both independently and in a team setting
- Proficiency with Microsoft Word, Excel, and PowerPoint
Benefits
- Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time: giving back to our communities is important to us
- Employee Recognition Program – convert your recognition points into gift cards
- Employee Assistance Program – offers benefits to help you manage daily responsibilities
- Access to on-demand training courses to advance further in your career
