• Determines workflow design, metadata governance steps, dashboard requirements, and prioritization of operational enhancements within established SCG and BDLA frameworks. • Influences cross‑functional teams (SCG Ops, CI&A, MedTech, SCG Enablement) by translating needs into requirements and ensuring consistent interpretation of data products. • Accounts for the quality, accuracy, and usability of BDLA and Data Mesh outputs supporting SCG. • Influences SCG operational decisions by providing trusted data, dashboards, and enablement insights. • Lead operational execution of BDLA content workflows supporting SCG priorities, including content onboarding, lifecycle management, and training analytics. • Partners with business units and centralized teams to ensure BDLA learning pathways align to SCG account strategies and clinical transformation goals. • Monitors BDLA completion, adoption, and utilization metrics; translate insights into actionable summaries for SCG leadership. • Manage the operational use of Data Mesh insights for SCG, including assessment trends, indicators, engagement history, and clinical readiness signals. • Supports development and maintenance of standardized dashboards and reports used in SCG targeting, account planning, and operational reviews. • Ensures data products are documented, governed, and consistently interpreted by SCG stakeholders. • Takes a lead role in executing established operating plans for BDLA and Data Mesh within SCG. • Partners with SCG operations, analytics, and technology counterparts to ensure tools are used consistently and effectively. • Serves as the primary operational point of contact for BDLA and Data Mesh support within SCG. • Identify operational gaps, inefficiencies, or adoption challenges and recommend process improvements. • Supports recurring operational cadences (e.g., weekly ops reviews, enablement check‑ins) with reliable data and insights.