A DXP designed for lean teams in service-led orgs. Create & connect digital experiences across sites, portals & apps.
Digital Strategy Consultant
Location
United States
Posted
16 days ago
Salary
Not specified
Job Description
We are looking for a Digital Strategy Consultant to join our team in AMER. This role focuses on driving growth across our enterprise customer base by identifying opportunities, leading strategic engagements, and helping customers realise value from the Squiz Digital Experience Platform (DXP).
You will operate as a trusted advisor to enterprise customers, leading discovery workshops, shaping digital roadmaps, and partnering with Account Directors to convert opportunities into revenue. This role suits someone who thrives at the intersection of strategic thinking and commercial outcomes, and who can confidently engage stakeholders from operational teams through to executive leadership.
We're seeking, creative strategic thinkers with digital agency background and experience
Why Join Us
- Play a key role in driving growth across a 200+ enterprise customer base
- Work on high-profile engagements with leading organisations across AMER
- Join a team that values strategic thinking, commercial impact, and customer outcomes
- Opportunity to shape consulting practices and contribute to a growing function with leadership visibility
What you’ll be doing:
What You'll Do
- Digital Consulting and opportunity Development
- Partner with Account Directors to identify and qualify opportunities across the customer portfolio
- Lead customer discovery conversations to uncover business challenges and digital ambitions
- Create and deliver compelling pitches that connect customer needs to Squiz DXP capabilities
- Develop proposals, business cases, and investment recommendations that drive buying decisions
- Support deal progression by addressing objections, building consensus, and demonstrating value
Strategic Engagements and Customer Workshops
- Design and facilitate strategic workshops with operational and executive level stakeholders that assess customer maturity and identify improvement opportunities
- Deliver actionable roadmaps and recommendations tailored to customer context and priorities - bridging the gap between business strategy, end user experience and technology enablers
- Conduct lean, high-impact assessments that inform both sales strategy and customer success planning
- Shape DXP adoption strategies that drive platform utilisation and long-term retention
Customer Advisory
- Act as a subject matter expert on digital experience best practices, web strategy, and DXP capabilities
- Advise customers on personalisation, content strategy, portal design, and digital transformation approaches
- Translate complex technical capabilities into business outcomes that resonate with executive sponsors
- Build trusted relationships that position Squiz as a strategic partner, not just a vendor
Collaboration and Practice Development
- Contribute to the development of consulting frameworks, templates, and sales enablement materials
- Share insights and learnings with Account Directors, Customer Success, and Product teams
- Support the evolution of consulting offerings based on market feedback and customer needs
Job Requirements
- We’re looking for someone who has:
- Experience and Background
- 3-6 years experience in a consulting, solution sales, or digital advisory role
- Proven track record of contributing to revenue outcomes through consulting-led sales motions
- Background in digital agency, management consulting, or enterprise SaaS environments
- Experience working with enterprise customers in government, higher education, financial services, telecommunications, or utilities
- Skills and Capabilities
- Exceptional presentation and storytelling skills—able to command a room and tailor messaging to audience
- Strong commercial acumen with ability to identify opportunities, size deals, and articulate ROI
- Strategic thinking capabilities with ability to synthesise complexity into clear recommendations
- Excellent written communication—proficient in creating visually engaging proposals and presentations
- Comfortable navigating ambiguity and adapting approach based on customer dynamics
- Ability to challenge customer thinking and introduce new perspectives with credibility
- Attributes
- Energised by customer interaction and the pursuit of commercial outcomes
- Confident engaging senior stakeholders and building executive-level relationships
- Collaborative mindset with ability to work across functions to achieve shared goals
- Intellectually curious with genuine interest in digital trends and emerging technologies
- Pragmatic and outcomes-focused—prioritises impact over process
- Salary $155,000 - $200,000 (based on state and experience)
Benefits
- Why work for Squiz?
- You’ll work with some of the most intelligent and down to earth people you’ll ever meet: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do.
- Squiz has a flexible working policy: We encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.
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