Theoria Medical

We don’t meet the standards, we set them.

Senior Operations Manager

OperationsOperationsFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

Michigan

Posted

27 days ago

Salary

Not specified

3 yrs expEnglish

Job Description

• Partner directly with Theoria’s executive team to lead the implementation, optimization, and ongoing operational ownership of key enterprise systems. • Serve as the operational expert and primary point of accountability for Greenhouse (Recruiting), PayCom (Provider Staffing & Shift Management), and Salesforce (Facility Sales & Operations CRM). • Produce executive-level reporting that drives decision-making across the organization. • Drive adoption, process standardization, and user accountability across teams. • Own the definition, integrity, and delivery of executive-level operational reporting. • Build and maintain dashboards and recurring reports related to provider productivity, staffing coverage, and recruiting performance. • Manage multiple concurrent initiatives across recruiting, operations, sales, and technology. • Identify opportunities to streamline workflows, reduce manual reporting, and improve data quality.

Job Requirements

  • 3-5+ years of experience in operations, program management, or systems implementation
  • Strong experience owning or implementing enterprise systems (HRIS, CRM, workforce management, or similar)
  • Demonstrated ability to work directly with executive leadership
  • High analytical aptitude with strong Excel / reporting / dashboard skills
  • Comfortable operating in ambiguity and building structure where none exists
  • Excellent communicator—able to translate between technical teams and executives
  • Healthcare, services, or high-growth environment experience strongly preferred.

Benefits

  • Competitive salary
  • Health, dental, and vision insurance
  • PTO + paid holidays
  • Life insurance coverage and 401(k) with employer match

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