• Develops profitable new business account relationships and increased profitability from existing accounts. • Identifies business opportunities based on knowledge of clients, markets, products and services. • Makes sales presentations to existing and prospective clients informing them of benefits of using the organization’s products and services to meet their needs. • Implements and maintains an effective referral network and call program to promote sales. • Coordinates processes between centralized sales support, marketing and product groups to implement market level plans. • Monitors sales results and is involved in the training of the sales force to help ensure that sales and service goals are met. • Assists in the design and development of strategic marketing plans which fulfill specific customer needs. • Identifies prospects and referral sources for solicitation through the organization’s internal network and through external sources. • Meets with current and prospective customers to actively promote and sell products and services. • Manages the on-going account relationships with existing customers; making sure their needs are met, fees collected and products and services are marketed effectively. • Achieves individual business development goals, including new sales, calling activity and business retention quotas. • Establishes and maintains internal relationships within the organization to facilitate an effective referral program. • Provides presentations as required to external and internal constituents, including proposal presentations, operational tours and product and sales training. • Prepares and presents professional proposals for clients and prospects. • Maintains required subject expertise including product knowledge, general organization practices, policies and procedures and knowledge of technological advances applicable to product lines and services. • Establishes and maintains good public relations with the community to enhance the organization’s image and develop new business; maintains contact with other internal referral sources to facilitate sales opportunities, often conducting joint calls with other business development areas. • Maintains frequent contact and follow-ups with clients to make sure all needs are being met.