• Own and execute account strategies for assigned U.S. Federal customers, focused on driving adoption, expansion, and retention within existing agencies. • Drive revenue growth through increased platform adoption and expansion across programs, bureaus, and mission areas. • Manage renewals, contract modifications, and expansion opportunities to ensure strong net revenue retention and long-term customer relationships. • Develop and maintain multi-year account plans aligned to Federal mission priorities, IT modernization initiatives, and budget cycles. • Build and sustain strong relationships with Federal IT, cybersecurity, acquisition, program, and mission stakeholders at multiple levels. • Serve as the primary executive point of contact for assigned accounts, ensuring alignment between customer objectives and solution outcomes. • Partner closely with Account Technology Specialists, along with Channel and Alliance partners organizations to drive adoption and value realization. • Maintain disciplined pipeline management, deal execution, and forecasting accuracy across expansion and renewal opportunities. • Navigate Federal procurement processes, compliance requirements, and contracting vehicles to support timely customer outcomes. • Provide customer feedback and market insights to inform go-to-market strategy, product roadmap priorities, and adoption programs.