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Federal Work Study Student, Technical Support Coordinator

Support EngineerSupport EngineerPart TimeRemoteTeam 501-1,000Since 1988H1B SponsorCompany Site LinkedIn

Location

California + 2 more

Posted

22 days ago

Salary

$26 / hour

Associate DegreeEnglishAzure

Job Description

• Take an active role and participation as a CIAT student ambassador to participate in virtual events including new student orientation, certification workshops, and career services workshops • Assist with student assignment, lab, and certification support through: Hosting individual and small group live, virtual support sessions • Testing and contributing to lab documentation • Virtual support for students needing assistance with PC Build Kit labs, networking labs, Amazon and Azure labs, and coding labs (lab assignments per student coordinator will vary based on coursework and/or certifications earned) • Assist with CIAT website development initiatives including: Website UI/UX, browser, device compatibility, and navigation testing • Student portal and pilot project testing • Assist with Career Services tasks including: Reviewing Handshake employer profiles to ensure they meet department guidelines • Evaluating job postings and industry trends • Adhere to regulations as set forth by governing agencies and institutional policies.

Job Requirements

Must be currently enrolled at California Institute of Applied Technology and eligible for Federal Work Study
Must be in good academic standing, which includes a minimum cumulative GPA of 2.0, GPA 3.0+ preferred
Excellent communication and interpersonal skills
Independent problem-solver with demonstrated critical thinking skills
Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others
Possess a sincere interest in helping others achieve life goals
Takes a customer-service-oriented approach to collaborate with internal departments
Ability to work collaboratively with others to support student success, achieve CIAT goals and contribute to a positive and inclusive culture
Commitment to fostering an inclusive and supportive environment that respects the diversity of employees and students' backgrounds, experiences, and perspectives
Team player with a positive, can-do attitude
Strong organizational skills with the proven ability to prioritize
Possess high ethical standards, being an example of professionalism to others
Ability to problem solve while maintaining compliance with all policies, procedures, and regulations, including those related to integrity, conduct, and professionalism
Must be able to embody CIAT’s mission, vision and values.

Benefits

Gain valuable experience in career services and online job platform management
Develop transferable skills in communication, data management, and customer service
Flexible work hours to accommodate your class schedule
Collaborative and supportive work environment within the Career Services team

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