• Define business requirements, functional design, system specifications, business processes and flow charts • Define requirements to be used in the design for integration interfaces between systems • Establish and document requirements to ensure data validity and reliability • Conduct business and systems process analysis to create process design improvements • Produce required project analysis documentation for the proposed applications/systems, including but not limited to: business requirements, system specifications, scope matrix, use cases, sequence diagrams, workflow charts and diagrams, future state proposals and user-acceptance testing plan • Study and understand system capabilities and how they affect the business processes • Interpret customer business needs and translate them into business and technical requirements • Critically evaluate information gathered from multiple sources, then dissect the high-level information into smaller details • Facilitate the flow of information related to business needs between customers and software development teams • Elaborately define user concept/design documentation for utilization by development teams to build software • Enable fulfilment of long-term business strategies by ensuring new systems meet the required specifications • Actively participate in Agile/Scrum ceremonies, including daily stand-ups, sprint planning, backlog grooming, reviews, and retrospectives. • Own and refine the product backlog by prioritizing requirements, clarifying scope, and ensuring readiness for sprint execution. • Review and validate test cases to ensure alignment with business requirements and acceptance criteria; support UAT execution and sign-off.