Digital Support Specialist

Customer SupportCustomer SupportFull TimeRemoteTeam 11-50H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

22 days ago

Salary

$60K - $85K / year

High School2 yrs expEnglishCloud

Job Description

• Manage and maintain the GreenCars content roadmap to ensure content stays accurate, timely, and relevant • Research SEO keywords, competitor activity, and market trends to guide content planning • Create, edit, and optimize digital content to drive organic traffic and audience engagement • Support production of articles, guides, videos, newsletters, and campaign content • Maintain CMS organization and ensure consistent brand messaging across platforms • Translate EV and hybrid topics into clear, consumer-friendly education content • Support conversion funnels and key digital tools with strategic content • Monitor performance metrics and adjust content strategy based on insights and analytics • Support YouTube channel growth through scripting, optimization, and content coordination • Collaborate cross-functionally with social, marketing, creative, and external partners • Assist with content needs for events, activations, and other marketing initiatives

Job Requirements

  • Strong attention to detail and ability to manage multiple priorities
  • Excellent written and verbal communication skills
  • Strong time management skills and sense of urgency in a deadline-driven environment
  • Ability to think critically, solve problems, and adapt quickly in a fast-paced setting
  • Experience working with CMS platforms and managing digital content updates
  • Familiarity with SEO best practices and digital performance tracking
  • Working knowledge of Google Analytics, UTM tracking, and basic reporting
  • Experience using Adobe Creative Suite (Photoshop, InDesign, Illustrator, Dreamweaver)
  • Knowledge of Salesforce Marketing Cloud or similar email/digital marketing tools preferred
  • 1–2 years of experience in web support, content support, or a related field preferred

Benefits

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

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