Vatica Health

The next generation of risk adjustment and quality of care

Operations Coordinator

OperationsOperationsFull TimeRemoteTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

36 days ago

Salary

$50K - $60K / year

Bachelor DegreeEnglish

Job Description

• Complete necessary tasks to process orders from provider sales for new & returning clients • Complete necessary tasks in preparation for new practice Onboarding • Efficiently & effectively prepare to run and provide up to date status on all open onboarding accounts • Collaborate with cross-functional stakeholders to complete the onboarding process • Monitor and respond to all JIRA requests and resolve provider onboarding queries within 24 hours • Prepare for, lead and present external implementation meetings • Provide support of ongoing implementation by leading external touchpoint calls for small to medium size practices • Professional, accurate, timely, and thorough written documentation of all communications with providers and practices • Serve as internal subject matter expert to facilitate timely resolution of all site setup issues • Supports Clinical Operations in the execution of various key organizational objectives and projects

Job Requirements

  • Strong verbal and written communication & presentation skills
  • Demonstrated ability to influence without authority
  • Time management and prioritization
  • Persistence, strong ability to organize, prioritize, and work independently within the construct of a team
  • Ability to obtain and organize relevant data
  • Excellent technical knowledge of computers and applicable software (Outlook, Word, Excel & Power Point)
  • Ability to manage multiple competing priorities, multi-tasking with a high level of attention to detail
  • High level of accountability; meets deadlines
  • BA/BS and/or equivalent work experience
  • Sales Support experience preferred
  • Healthcare experience preferred
  • Proficient Salesforce and/or prior experience

Benefits

  • Competitive salary based on your experience and skills
  • Bonus Potential (based on role and is discretionary)
  • 401k plans
  • Comprehensive Medical, Dental, and Vision insurance plans
  • Tax-free Dependent Care Account
  • Life insurance, short-term, and long-term disability
  • Excellent PTO policy
  • Great work-life balance environment
  • Strong supportive teams

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