• Translate optimized processes into functional and non-functional specifications for a new modular or low-code technology solution. • Work with product teams to ensure process requirements are reflected in the design and architecture of new tools. • Conducting an end-to-end review of selected business processes across designated departments or functional areas. • Engaging stakeholders to gather insights on process pain points, bottlenecks, and improvement opportunities. • Documenting "As-Is" workflows and analyzing them using Lean and Six Sigma methodologies. • Designing optimized "To-Be" workflows and transition plans. • Providing data-driven recommendations to improve process efficiency, reduce waste, and enhance functionality. • Establishing metrics to track improvements and ROI. • Facilitating working sessions, process mapping workshops, and training as needed. • Collaborating with IT and operations teams to align process improvement plans with system capabilities. • Supporting the development of implementation roadmaps and change management strategies.