Newfire Global Partners

Software Development, Staff Augmentation, and Advisory Services company operating in 8 countries across 4 continents.

Senior Program Manager

Full TimeRemoteTeam 501-1,000Since 2016H1B No SponsorCompany SiteLinkedIn

Location

Massachusetts

Posted

15 days ago

Salary

$186K - $253.2K / year

Bachelor Degree9 yrs expEnglishAzurePMP

Job Description

• Lead the end-to-end delivery of a multi-phase RCM technology implementation, ensuring alignment with strategic goals, timelines, and quality standards. • Partner with executive sponsors, business leaders, operations teams, and technical stakeholders to define scope, success metrics, and phased rollout strategies. • Develop and maintain integrated program plans, budgets, resource forecasts, and risk mitigation frameworks. • Oversee vendor relationships, ensuring performance, accountability, and adherence to contractual deliverables. • Facilitate governance structures, including weekly program reviews, steering committee updates, and executive-level reporting. • Drive change management efforts to support business adoption, workflow transformation, and user enablement. • Identify, assess, and proactively manage risks, interdependencies, and escalation pathways to maintain program momentum. • Establish clear accountability models, KPIs, and communication channels across cross-functional teams. • Leverage Microsoft technologies for structured tracking, reporting, collaboration, and executive insights.

Job Requirements

  • 9+ years of progressive program or project management experience, including at least 5 years leading healthcare technology or Revenue Cycle Management (RCM) implementations.
  • Demonstrated success delivering large, multi-phase system rollouts within complex healthcare environments.
  • Strong understanding of end-to-end revenue cycle workflows, including patient access, coding, billing, claims management, and reimbursement processes.
  • Experience operating in consulting or client-facing delivery models, managing multiple stakeholders across business and technical teams.
  • Proven ability to define scope, success criteria, governance structures, and execution roadmaps for enterprise-level initiatives.
  • Strong risk management and resource planning capabilities, with the ability to proactively mitigate issues before they impact delivery.
  • Experience managing external vendors and ensuring alignment with program objectives, timelines, and contractual commitments.
  • Proficiency in Microsoft technologies, including Azure DevOps, MS Project, Power BI, Teams, SharePoint, and related collaboration tools.
  • Professional certifications such as PMP, PgMP, or equivalent are strongly preferred.

Benefits

  • medical, dental & vision coverage
  • health spending accounts
  • voluntary benefits
  • leave of absence policies
  • Employee Assistance Program
  • 401(k) program with employer contribution
  • Flexible work schedules and time-off policy
  • company equipment for all new full-time US-based remote employees

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