UpGuard

We're on a mission to protect the world's data.

Sales Engineer

Sales EngineerSales EngineerFull TimeRemoteTeam 51-200Since 2012H1B No SponsorCompany SiteLinkedIn

Location

California + 12 moreAll locations: California, Colorado, District of Columbia, Florida, Illinois, Louisiana, Oregon, Maryland, Massachusetts, Missouri, Pennsylvania, Texas, Washington

Posted

20 days ago

Salary

$90K - $110K / year

Bachelor Degree2 yrs expEnglish

Job Description

• As part of the Revenue Operations team, your goals will be to build, implement and iterate on processes to support and scale the Sales function to achieve revenue targets • You will drive product activation during trials by providing an excellent experience to our customers and ultimately assist the sales team with closing new business by doing the following: • Support prospects during trials/proof of concepts (POC) of the platform • Identifying prospect pain points and challenges during trials/POCs of the platform while also defining their goals and influencing their requirements • Be the technical point of contact for any support queries during the trial process • Assist with customer security assessments, RFPs, and business cases as required • Work collaboratively with the team to improve the trial/POC experience for our customers by identifying key insights, trends, and areas of improvement in the trial process and developing solutions to mitigate them

Job Requirements

  • At least 2-3 years of experience in either a Sales Engineer, Solutions Consultant or technical customer support role at a B2B SaaS company
  • A solutions-driven problem solver who is innately curious and seeks to understand WHY
  • Proven ability to deliver product demonstrations and presentations to customers
  • Excellent written and verbal communication - this is a customer-facing role and you will be speaking directly to customers as part of the trial process
  • A high degree of technical aptitude and an intrinsic willingness to learn
  • Ability to give and receive feedback - you will collaborate cross-functionally across the organization to drive process improvements

Benefits

  • Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being
  • WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
  • $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
  • Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
  • 18 weeks paid Parental Leave: Irrespective of parenting role
  • Personal Leave Allowance: This includes sick & carer’s leave
  • Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
  • Top-spec hardware: All team members will be provided with top-spec laptops for their role
  • Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work
  • Health Insurance: Health, dental, and vision insurance

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