• Design, develop, and support Oracle Fusion CX applications with a focus on Subscription Management, Field Service, and Service Cloud modules. • Provide development support for enhancements, integrations, and issue resolution across Oracle CX platforms. • Build, customize, and extend applications using Fusion toolsets such as Application Composer and Visual Builder. • Design and develop Redwood pages and applications to deliver modern, intuitive user experiences aligned with Oracle UX standards. • Collaborate with functional consultants and business stakeholders to gather requirements and translate them into technical solutions. • Develop and support Digital Customer Service capabilities to improve customer engagement and service delivery. • Work with Oracle Integration Cloud (OIC) to support integrations between Oracle CX and other enterprise systems, when required. • Develop or support reports and dashboards to meet business and operational reporting needs. • Provide development support for Oracle Fusion Service and related CX modules; experience supporting CX Sales is acceptable. • Perform unit testing, support system and user acceptance testing, and assist with production deployments. • Troubleshoot and resolve application issues, ensuring timely resolution and minimal business impact. • Maintain technical documentation for customizations, extensions, and integrations. • Collaborate with cross-functional teams to ensure solutions follow best practices for performance, scalability, and security.