Thermo Fisher Scientific
The World Leader In Serving Science
Field Service Engineer – LCMS
Location
Pennsylvania
Posted
19 days ago
Salary
Not specified
Bachelor Degree2 yrs expEnglish
Job Description
• Contribute to delivering excellent service for sophisticated analytical and scientific instruments
• Install, maintain, troubleshoot, and repair complex equipment
• Provide exceptional customer service
• Work with customers across research, industrial, and healthcare settings
• Collaborate with team members to support scientific advancement and innovation
Job Requirements
- Bachelor's Degree in Electronics, Engineering, Physics, Chemistry, or related technical field plus 2 years of hands-on technical experience installing, troubleshooting and repairing LCMS and other complex analytical instruments
- Strong electronics and mechanical troubleshooting skills with ability to diagnose issues down to component level
- Experience with ultra-high vacuum systems and high voltage equipment preferred
- Ability to read and interpret technical documentation and schematics
- Experience documenting service activities and preparing detailed reports
- Demonstrated success in meeting customer satisfaction goals
- Ability to effectively train and support customers on equipment operation
- Proficiency with Microsoft Office suite and service management software
- Valid driver's license and ability to travel up to 50-75% within assigned territory
- Physical ability to lift up to 50 lbs and work in various laboratory environments
- Strong problem-solving abilities and capacity to work independently
- Adherence to safety protocols and quality standards
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
