EnableComp
We partner with over 1,000 healthcare providers to maximize their complex claims reimbursements.
Senior Director, Clinical Denials
Location
Tennessee
Posted
16 days ago
Salary
Not specified
Bachelor Degree10 yrs expEnglish
Job Description
• Serve as the vendor’s lead clinical subject matter expert on clinical denials management and prevention.
• Partner with provider clients to design and implement best practices for denial prevention and appeal workflows.
• Conduct complex clinical case reviews for DRG validation, identifying and defending clinically appropriate DRG assignments.
• Develop and refine clinical appeal strategies and templates to improve success rates.
• Analyze denial trends across multiple clients and provide actionable insights to reduce recurring clinical denials.
• Collaborate with coding, Clinical Documentation Integrity (CDI), and client operations teams to ensure consistency in methodologies and documentation practices.
• Support proposal and implementation teams by contributing clinical expertise to solution design and client onboarding.
• Maintain deep familiarity with Centers for Medicare & Medicaid Services (CMS) regulations, payer guidelines, and medical necessity criteria such as InterQual and MCG Health (formerly Milliman Care Guidelines).
• Represent the organization as a clinical expert in client meetings, audits, and appeal escalations.
• Represent EnableComp as an industry expert at national and regional conferences, networking opportunities, community outreach events, and client meetings.
• Serve as a spokesperson for the company through webinars, speaking engagements, panel discussions, and authored articles.
• Develop white papers, policy briefs, industry reports, and thought leadership content to elevate the organization's presence in the RCM and policy landscape.
• Engage with payers and provider networks to advocate for streamlined administrative processes, and enhanced reimbursement methodologies.
• Lead client education sessions and internal training programs on Medicare Severity Diagnosis Related Group (MS-DRG) and All Patient Refined Diagnosis Related Group (APR-DRG) validation, clinical documentation integrity, and payer policy application.
• Partner with the sales and client success teams to educate prospective and existing clients on EnableComp’s services, value proposition, and regulatory insights.
• Provide in-depth RCM expertise in responding to RFPs, proposals, and client inquiries.
• Conduct training sessions and presentations on complex claims and industry trends for internal teams and clients.
Job Requirements
- Bachelor’s Degree
- Registered Nurse (RN) with at least 10 years of acute care clinical experience (ICU, Medical-Surgical, or similar).
- 5+ years of experience in clinical denials management or revenue integrity, with strong emphasis on DRG assignment and appeal writing.
- Excellent written communication and clinical reasoning skills for crafting persuasive appeals and client documentation.
- Strong knowledge of MS-DRG and APR-DRG methodologies, including Severity of Illness (SOI) and Risk of Mortality (ROM) classifications.
- Proficiency with CMS rules, payer contracts, and medical necessity guidelines (InterQual, MCG).
- Regular and predictable attendance.
- Equivalent combination of education and experience will be considered.
Benefits
- Flexibility for remote work
- Commitment to employee growth and development