BD

BD is a global medical technology company that is advancing the world of health. www.bd.com

Field Service Technician

Field EngineerField EngineerFull TimeRemoteTeam 10,001+Since 1897H1B SponsorCompany SiteLinkedIn

Location

California + 3 moreAll locations: California, Florida, New York, North Carolina

Posted

20 days ago

Salary

$20 - $31 / hour

High School1 yr expEnglish

Job Description

• Provide remote and on-site technical support for BD Pyxis automated dispensing systems located within hospitals and other healthcare facilities. • Perform remediation, configuration, and updates for medical devices, software, and networking systems. • Conduct routine checks to verify proper functionality after setup. • Troubleshoot device and network issues, resolving technical problems independently or escalating complex cases. • Provide customer-focused technical support in a professional, responsive, and resourceful manner. • Provide accurate and timely documentation that details field activity, expenses, time distribution and other information as required. • Maintain compliance with hospital vendor credentialing requirements. • Follow calibration protocols for servicing equipment. • Maintain company assets securely and in working order. • Engage/call out to team leadership for sophisticated solving and resolution of issues as needed.

Job Requirements

  • High School diploma
  • Ability to travel extensively for field-based service assignments.
  • 1+ year of technical experience required.
  • Strong troubleshooting abilities in electronics, mechanics, and electromechanical systems.
  • Valid driver’s license and reliable transportation required.
  • Must live within one hour of a major airport for travel efficiency.
  • Prior military experience in electronics or IT roles are encouraged to apply.

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible working hours
  • Professional development opportunities

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