• Oversee and ensure the development of high-quality, evidence-based, and client-centric scientific content • Review content for flow, accuracy, consistency, and strategic alignment • Lead and direct project development, including strategic planning and tactical execution • Maintain current knowledge of therapeutic areas, competitor products, and industry trends; share insights with teams • Lead, mentor, and coach Scientific Directors, Associate Scientific Directors, and Medical Writers; “train the trainer” for skill development • Champion team adherence to department and company processes and SOPs • Provide onboarding and ongoing training for new hires and team members • Track team utilization, distribute work, and coordinate resource sharing • Foster engagement, morale, and a collaborative, inspired team mentality • Recognize outstanding work and facilitate team-building activities • Partner with cross-functional leadership to ensure consistency, efficiency, and profitability • Lead cross-team resource planning and long-term team planning (resourcing, PTO coverage, project timing) • Review budgets and timelines; provide actionable feedback to program/accounts • Ensure projects remain on track and within budget; proactively address utilization concerns • Assist in developing and refining department-wide content development processes • Model professionalism and client-facing etiquette for the team • Lead content discussions with clients and faculty; anticipate client needs and provide strategic support • Ensure all feedback from clients, KOLs, MLR, and authors is implemented thoroughly and accurately • Support account and program teams in drafting project briefs and promoting account growth • Identify goals for self and direct reports; monitor and adjust as needed • Use professional development guides to track progress and facilitate career growth • Participate in department/companywide initiatives and champion positive change management