• Will be the primary point of contact for all delegated entities with regards to onboarding/credentialing providers. • Responsible for the resolution of all issues, including those identified by the provider, and those identified internally that impact the physician. • Schedules regular meetings with assigned delegated entities to identify and trouble shoot issues. • Trains/educates entities regarding the onboarding delegated process. • Responsible for investigations to ensure online Provider directory is updated and accurate. • Makes all changes necessary to ensure the directory is at all times accurate. • Configures new Provider loads, updates and terminations. • Provides assistance and guidance with large ad-hoc data entry projects in MHS. • Performs quarterly roster reconciliations to ensure that the health plan directory is current, accurate and adheres to department guidelines, regulations, and government laws. • Tasked with making required changes to ensure directory is compliant. • Designated to receive and review provider credentialing applications. • Coordinates with hospital/clinic, medical staff, and practitioners to ensure privileging process is timely completed. • Determines whether additional documentation, verifications, references, and/or applications are needed. • Receives, reviews and submits provider contracts. • Coordinates with Network Management staff to finalize provider applications and contracts. • Responsible for all follow-up so that timely approval occurs. • Reports to Team Lead • Additional duties as assigned