Serverfarm

Managing everything physical in the virtual world.

Operations Training Coordinator

Learning and DevelopmentLearning and DevelopmentFull TimeRemoteTeam 51-200Since 1999H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

23 days ago

Salary

$38 - $45 / hour

English

Job Description

• Responsible for input on governance, quality, and technical integrity of all data center technical training content. • Ensure training materials support Serverfarm’s operational standards, safety culture, and reliability objectives, while remaining aligned with industry best practice and the real-world requirements of Serverfarm MEP operations. • Act as a subject-matter expert for reviewing technical training content used to develop and maintain competent data center technicians across Serverfarm’s global portfolio.

Job Requirements

  • Proven experience and strong understanding of a data center MEP technician role, ideally within a hyperscale, enterprise, or colocation data center environment.
  • Practical knowledge of operating critical infrastructure systems including electrical distribution, mechanical cooling systems, and associated monitoring and control systems.
  • Strong understanding of system design, Sequence of Operations (SOO)
  • Strong understanding of industry best practice for data center operations, safety, security, availability and reliability.
  • Demonstrated understanding of adult learning principles, with the ability to assess whether technical training content is effective for experienced technicians and new hires alike.
  • Experience in reviewing technical documents and/or technical training content is highly desirable.
  • Excellent written and verbal communication skills, with the ability to review, critique, and provide clear, constructive feedback on technical and training documentation.
  • Ability to communicate effectively with technical and non-technical audiences to include technicians, engineers, trainers, training management, vendors, and leadership teams.
  • Strong attention to detail with a quality and governance mindset.
  • Confident decision-maker capable of reviewing and requesting changes to training content based on risk and operational impact.
  • Collaborative, pragmatic, and safety-focused approach aligned with Serverfarm values.
  • Role involves moderate travel (approximately 30-40%).

Benefits

  • paid time off
  • paid holidays
  • 401k
  • FULL coverage medical, dental and vision

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