CommandLink
#1 Global Platform To Simplify & Scale Your Telco, ISP, Network, Phone, & Security Stack.
Senior Product Manager, Network & Observability Platforms
Location
United States
Posted
32 days ago
Salary
$120K - $160K / year
5 yrs expEnglish
Job Description
• Own the product vision, roadmap, and prioritization for internal products supporting network provisioning, monitoring, and observability.
• Partner closely with network engineering, DevOps, and platform teams to align technical execution with business and revenue priorities.
• Work with GTM, Sales, Customer Success, and Finance to understand how platform capabilities impact customer acquisition, retention, expansion, and margin.
• Translate reliability, visibility, and automation initiatives into clear revenue outcomes such as reduced churn risk, faster onboarding, improved SLAs, and support for new product offerings.
• Lead internal GTM motions for platform capabilities, including launch planning, enablement, adoption metrics, and stakeholder communication.
• Define success metrics that go beyond uptime; tracking adoption, operational efficiency, incident impact, and revenue influence.
• Drive prioritization decisions across competing engineering investments, balancing short-term revenue needs with long-term platform scalability.
• Act as the connective tissue between engineering execution and executive-level business goals, clearly communicating tradeoffs and outcomes.
Job Requirements
- 5+ years of product management experience, owning roadmaps for technical or platform products.
- Demonstrated experience partnering with GTM teams and aligning product execution to revenue goals.
- Prior product experience in networking, observability, infrastructure, or operational platforms.
- Strong understanding of how platform capabilities support customer value, pricing, packaging, and go-to-market strategies.
- Proven ability to influence engineering priorities toward business outcomes without direct authority.
- Comfort defining and tracking KPIs that connect technical investments to revenue and customer impact.
- Excellent communication skills across engineering, GTM, and executive stakeholders.
Benefits
- Generous Medical, Dental, and Vision coverage for full-time employees
- Flexible time off
- 401k to help you save for the future
- Fun events at cool locations
- Free DoorDash lunches on Fridays
- Employee referral bonuses to encourage the addition of great new people to the team