• Have advanced knowledge about the Synapse Select product line, including deployment methods and deployment architecture for both on-premise and cloud configurations • Create, maintain, and execute manual Software test cases for Verification and Validation protocols for the Synapse Select product line • Occasional exploratory functional testing and ticketing of any issues found • Reproduce and document any product defects and/or reported bugs in the JIRA development ticketing system. • Execute individual development ticket and regression testing with clear documentation of test results. • Correspond with Software and Template Engineering, give feedback to any questions they may have, and facilitate the provision of more information if needed • Work with contractor QA team(s) on the grooming of development tickets and answer any questions they may have • Participate in calls with the automated testing team for reviewing implementation of new test cases and give feedback for improvement of the protocol • Create, Design Forms as required by the Medical Informatics Design Control Process for Synapse Select products as needed. • Occasionally help to address Corrective and Preventive actions (CAPA) assigned to Synapse Select as needed and complete in a timely manner. • Help to develop, document, and occasionally conduct internal technical trainings regarding new development for the Synapse Select product line. • Assist the Medical Informatics documentation team in the creation and maintenance of service manuals and product documentation for Synapse Select. • Assist Operations and Support with technical questions related to the Synapse Select product line. This may include attending customer meetings and additional items as necessary. • Additional responsibilities as defined by management.