• Review and analyze business requirements and functional specifications to design detailed, well-structured test cases. • Execute manual and automated testing across multiple Salesforce environments, including Lightning, Classic, and integrated third-party applications. • Perform functional, regression, smoke, UAT, and performance testing for Salesforce customizations, including Apex, Visualforce, and Lightning Web Components. • Validate third-party system integrations to ensure end-to-end functionality, data integrity, compliance, and performance. • Identify, document, and track defects through resolution using Jira, with test case management, execution, and reporting handled through Jira Xray. • Collaborate closely with Product and Engineering teams to troubleshoot issues, provide feedback, and recommend quality improvements. • Validate data accuracy across Salesforce objects, reports, dashboards, and system integrations. • Ensure adequate test coverage and proactively identify quality and risk gaps across Salesforce functionality. • Assist in building, maintaining, and expanding automated test coverage using tools such as Playwright, Selenium, or Salesforce-specific automation frameworks (e.g., Provar, Copado). • Support the integration of automated testing into CI/CD pipelines (e.g., GitHub Actions).