• Configure the TMS to align with Board travel policies, approval hierarchies, compliance controls, and reporting requirements. • Support platform setup including user roles, workflows, booking configurations, and policy enforcement rules. • Coordinate deployment activities, cutover planning, and post-go-live stabilization. • Design and support integrations between the TMS and financial management (FM), expense, ERP, monitoring, and reimbursement systems using APIs and secure data interfaces. • Collaborate with technical teams to map data fields, validate data flows, and ensure system interoperability. • Troubleshoot integration issues and support resolution in coordination with vendors and internal IT teams. • Elicit, document, and validate functional and technical requirements from business stakeholders. • Translate business requirements into system configuration specifications and integration design documentation. • Conduct gap analyses and recommend process improvements aligned with best practices. • Develop and execute test plans, test scripts, and validation scenarios for system configuration and integrations. • Lead workflow validation and manage User Acceptance Testing (UAT), including defect tracking and resolution. • Ensure system readiness prior to production deployment. • Support project planning activities, milestones, and deliverables. • Assist with stakeholder communications, training coordination, and change management initiatives. • Develop user documentation and job aids to support adoption of the new system.