Otis Elevator Co.
We give people freedom to connect and thrive in a taller, faster, smarter world.
Global CRM Sustain & Operations Lead
Location
United States
Posted
17 days ago
Salary
Not specified
Bachelor Degree5 yrs expEnglishAzure
Job Description
• Responsible for the management, quality, analysis, and lead of Global CRM system
• Provide Recommendations, Action Plans, and Status Updates to Leadership and Key Stakeholders
• Manage Key Relationships with Business and Technical Stakeholders
• Oversee the day-to-day operations of the production environment, ensuring system stability, performance, reliability & quality
• Promote continuous improvement by identifying automation opportunities and process enhancements
• Ensure adherence to IT security policies, data privacy regulations, and compliance standards
• Collaborate with cross-functional teams to address complex technical challenges
Job Requirements
- 5 years of experience with Microsoft Dynamics 365
- Experience in ITLM
- Experience with Microsoft Dynamics 365 Platform (Sales Module) highly preferred
- Experience with MS Azure Dev Ops (ADO) tool preferred, but not required
- Strong Leadership skills and experience leading Teams
- Strong Project Management skills in areas related to tracking project plans, managing resources, providing status updates, etc.
- Ability to understand both the strategic ('big picture') and tactical perspectives of business problems and technical solutions
- Bachelor’s Degree in Digital Technology, Management Information Systems, Computer Science, or a related discipline, or equivalent relevant work experience
Benefits
- Opportunities, training, and resources for career development
- Employee Scholar Program to pursue degrees or certification programs
