• Teach users how to navigate and use the system effectively. • Create and deliver training materials for PeopleSoft Financials modules. • Help participants understand the system’s features and processes. • Prepare, conduct, and evaluate technical training programs. • Write literature and materials to be used in programs and design exercises to enhance lectures. • Deliver on-site and web-based training courses covering software solutions. • Lead development of infrastructure for information delivery. • Assist with formatting training materials created by other DIR Staff as requested. • Determine needs and develop plans to meet the need of customers. • Assist in the design of computer-based and multimedia curriculum. • Plan, direct, and undertake classroom training, electronic learning, multimedia programs. • Manage the training program in accordance with business needs, regulatory requirements, and Quality Management System. • Research and recommend vendors and costs for various training methods. • Organize and draft a curriculum that breaks a complex subject into logical units of instruction. • Teach short technical courses to maintain proficiency and develop new instructional techniques/courses. • Gather, analyze, translate, and compose technical information into clear, readable materials.