• Lead, coach, and develop the Inside Sales Team, Sales Administrator, and Territory Account Managers (TAMs) • Run regular sales team meetings to align on goals, priorities, and performance • Coach TAMs on client engagement, relationship management, and upsell strategies • Ensure all sales quotes are accurate, complete, and margin-protected • Oversee the quoting workflow in ConnectWise Sell, meeting turnaround and quality standards • Track and analyze key sales metrics including quote volume, turnaround time, conversion rates, and client engagement • Manage team quotas and ensure goals are achievable and consistently monitored • Work closely with Finance and Procurement to protect margins and ensure smooth order processing • Foster a positive, accountable, and performance-driven sales culture