• Assist in planning, tracking, and executing digital technology projects using traditional and Agile approaches • Contribute to process improvement and optimization efforts • Support the creation of strategy documents and roadmaps to align with organizational goals • Support financial planning processes, including budget tracking, forecasting, and variance analysis • Contribute to the creation and distribution of reports, dashboards, and metrics to provide insights into SBO operations • Collaborate with cross-functional teams to streamline operational processes and implement best practices • Conduct research and analysis to support decision-making and project planning • Help prepare presentations and documentation for leadership reviews and program updates