• Drive significant new business growth from SMB segment with consistent quarterly performance • Maintain 10-day average sales cycle through disciplined execution • Deliver 95%+ forecast accuracy with weekly pipeline inspection • Scale predictable revenue without breaking the business model • Protect pricing discipline while maximizing value realization and expansion opportunities • Build, coach, and retain a team of 10+ high-performing SMB sellers across North America • Design hiring systems that attract A-players and filter false positives • Implement behavior-based coaching that increases win rates and shortens cycles • Create ramp programs that get new hires to productivity in <60 days • Manage performance with clarity—accelerate top performers, exit underperformers decisively • Own full-funnel conversion: lead → opp → closed-won • Pressure-test capacity models: reps × activity × conversion = pipeline math • Build inspection cadences that surface deal risks before they crater • Institute SPIN-based discovery that differentiates value and kills discounting • Design comp plans that align behavior to outcomes • Maintain CRM hygiene and data integrity as a leadership discipline • Report business performance with executive-level clarity (Board-ready) • Collaborate cross-functionally with Marketing, CS, Product to unlock growth • Identify and eliminate friction in the buyer journey • Build repeatable systems, not heroic acts