iTech AG
Technology solutions that unlock your organization's potential
Senior Technical Consultant
Location
Virginia
Posted
29 days ago
Salary
Not specified
Bachelor Degree3 yrs expEnglishService Now
Job Description
• Provide technical guidance during workshops and assist in the creation and refinement of stories
• Configure the ServiceNow platform during sprints while sharing knowledge and best practices with Platform Administrators
• Develop and refine user stories in partnership with Product Owners and stakeholders
• Implement and support integrations between ServiceNow and external systems
• Mentor platform administrators and junior consultants in best practices and technical standards
• Ensure solutions adhere to architectural governance, process objectives, and long-term roadmap strategies
• Other duties as assigned
Job Requirements
- 3-5 years of ServiceNow technical experience
- Strong understanding of ITAM processes and project/program methodologies
- Proficiency with ServiceNow scripting, configuration, and integrations
- Strong interpersonal skills with a proven track record of providing excellent customer service
- Excellent writing and communication skills with attention to detail
- Bachelor's degree in a related field or an additional 4 years of related experience
- ServiceNow certifications (CIS-HAM & CIS-SAM)
- U.S. citizenship is required
- Active Treasury Public Trust clearance is preferred.
Benefits
- Equal Opportunity Employer
- Consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability, protected veteran status, or any other characteristics protected by applicable federal, state, or local laws.
- Commitment to working with and providing reasonable accommodations to individuals with disabilities.
- Accommodation request process available.
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